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When we take care of our people, your facility feels it

Prepare, support, recognize

The service you experience with CCS Facility Services is only as strong as the people behind it. That’s why we’ve built our entire culture around supporting, training, and recognizing our team. Engaged employees stay longer, know your facility better, and deliver more consistent results. People First isn’t just our philosophy. It’s the reason our customers can count on us.

Gratitude and Recognition for Hard Work

Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported.
From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations!
CCS Employee of the Month Certificate
On the Spot recognition card

Training, training, and more training

Learning never stops at CCS, from day porters to the executive suite. Once employees are on board, the training starts and then it never stops. On-the-job training is site-specific and customized based on the complexity of each job assignment. Upon completion of the training process, new CCS employees are assigned their position in the building and work in conjunction with the other janitorial staff members at the same location.

In addition, professional development is a critical step to help people move up the career ladder, both in skills and higher roles. Managers and supervisors receive Emotional Intelligence training. Our business development team follows sales tools and podcasts and share best practices. Our management teams even engage in weekly book clubs on key management topics!

Our core value of Continuous Improvement is reflected in our multi-step staff training program.

Our Training Process

Responsible hiring & thorough onboarding

Hiring is critical and retaining talent even more so. CCS Facility Services carefully identifies and vets candidates and conducts thorough employment history checks, criminal background and additional checks per the requirements of the contract prior to placing an employee at a facility.

What’s it like to work at CCS facility services? Meet some of our teammates!

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