A COMPANY BUILT TO SERVE
CCS FACILITY SERVICES
CCS Facility Services is an integrated facility services provider. Headquartered in Denver, Colorado, with multiple offices across the Western United States, CCS Facility Services is one of the largest privately held integrated facility services companies in the United States, providing janitorial, restoration services, and building engineering across multiple industries.
CCS Facility Services began with one man providing janitorial service for three buildings. More than 30 years later, CCS is an integrated facility services company with cleaning and building engineering professionals across the Western United States delivering exemplary janitorial and building engineering services across medical, commercial, retail, hospitality and education sectors. CCS Facility Services is guided by an intrinsic desire to deliver clean and healthy workplaces for customers and to provide opportunities for growth and professional advancement for teammates. CCS Facility Services is a company built to serve.
We are guided by an intrinsic desire to deliver clean and healthy workplaces for our customers and to provide opportunities for growth and professional advancement for our teammates. We are a company built to serve.
HOW WE OPERATE
Guided by our core values, we are passionate about providing exemplary service, including deep local infrastructure that allows for superior field management/supervision; processes that are highly responsive to customers; a culture of accountability; and best in class communication, including daily morning emails to property managers with updates of work done over previous 24 hours.
Invest in our people to enhance customer service and prepare our employees for further advancement. Invest back into all operational aspects of our company to better execute all service levels. Through our acquisition team, identify culturally aligned companies to expand our presence on a national level and integrate the best practices from all companies for continuous improvement.
Our Goals & objectives
To continuously provide a healthy workplace for over 1 million U.S. workers on a daily basis throughout thousands of facilities and home to over 200 of the Fortune 1000 companies.
Establish opportunities for our employees resulting in better lives for our employees and their families.
Identify new and effective technology to create more efficient processes and communication to better support our employee/client relations to maintain a healthy environment.
Create loyal customers through further developing our employees’ skills to better serve our customers by delivering exceptional customer service, unmatched by other service providers.
Expansion of our services on a national level by acquiring best-in-class service providers within the markets they serve.
“CCS’s past growth is a direct result of leadership’s commitment to customer service, character, and integrity. Our continued growth will be based on these same principles.”
CCS has a working philosophy for developing loyal customer partnerships: Ongoing communication throughout the partnership to ensure a complete understanding of our customers’ goals and objectives. Sensitivity to our customers’ priorities, such as detailed attention to the cleaning process and operating costs. Personalized service to our customers to maintain consistent standards.
Our service is reflected in the quality of management and personnel. To build loyalty, we consider the following objectives vital throughout our customer relationships. Provide consistent management and supervision on a daily basis. Continually develop, train and motivate all personnel. Provide promotional and advancement opportunities to our employees. Re-evaluate and customize work schedules for optimum productivity and quality Provide continuous feedback to our employees and customers