Guided by a Service Heart

More than 30 years ago, a small team of service-directed individuals believed they could bring a new level of professionalism and quality to commercial janitorial service. Today, CCS is an integrated facility services company with thousands of cleaning and building engineering professionals across the Western United States. We never forget where we came from, and we are guided every day by our mission and our core values:

Our Mission:

TO BE THE BEST

facility services provider

TO COMPLETELY EXCEED

our customers’ expectations

TO PROVIDE EXCELLENCE

in customer service at a fair price

TO DEVELOP AND SUSTAIN

controlled growth of our company

TO ALWAYS REMEMBER

our humble beginnings and take care of our employees

Our Core Values:

COMMITMENT

ACCOUNTABILITY

CONTINUOUS IMPROVEMENT

EXCELLENCE

PROFESSIONAL INTEGRITY

WHAT IS THE VALUE
OF CLEAN?

More than ever before, that answer is “priceless.” Never before has the world been so knowledgeable about the critical role played by cleaning professionals in the areas where people live, work, learn, and play.

Whether your facility is fully in-person, partly remote, or determining how to evolve, CCS Facility Services can support your facility needs in the next normal.

Many businesses are poised to open up workplaces in the coming months, and many workers are experiencing understandable anxiety surrounding the return.

CCS Facility Services is a company delivering commercial janitorial and building maintenance services across the Western United States. We never slowed down during the pandemic, and we want to help you and your teams have confidence about returning to the workplace, whether you serve employees, tenants, students, parents, guests, patients, and anyone else.

Cleaning for health is one of the most important strategies building managers can employ to take care of people in your facility. As a janitorial partner to thousands of businesses, it’s our job to help you identify and implement ways to boost your facility’s defenses. This can happen in every space, from access points and open lobbies to meeting rooms and individual offices.

A clean and healthy environment is more than cleaning and disinfecting: it is confidence that you are breathing clean air during the many hours you and your facility occupants spend in the workplace. CCS knows the best-in-class building maintenance practices to help you mitigate spread of contaminants.

We don’t believe in “either or” propositions—the tradeoff of either providing janitorial services or facilities engineering; for us, the answer is both. With both lines of service, we’re able to do more for our customers, creating custom facility solutions to meet your specific needs.

And as the first company in the world to earn GBAC STARService accreditation from the Global Biorisk Advisory Council® (GBAC), an affiliate of ISSA—The Worldwide Cleaning Industry Association, CCS’ expertise in preparation for and response to infectious disease situations is validated by the global leading organization.

Let’s get to work.

A FULL-SERVICE FACILITY SOLUTIONS PROVIDER

There can be a tradeoff between selecting a contractor to provide either janitorial or building engineering services. We don’t believe in “either or” propositions; for us, the answer is that you can have both. By providing both lines of service, we’re able to do more for our customers. Facilities equipment and maintenance is likely one of your organization’s highest costs—for many, only talent/salaries rank higher. Helping you mitigate costly interruptions as a result of equipment failures is another way CCS can help you keep costs in check. And while overall cost is an important consideration, what many discover is that the lowest cost provider is not always the best long-term fit. Sometimes the trade-off for paying less is simply too high: too many risks and unknowns, too many frustrations.

HOW WE OPERATE

The decision to outsource or to change vendors for janitorial or building engineering is big. Guided by our core values, we are passionate about providing exemplary service, including deep local infrastructure that allows for superior field management/ supervision; processes that are highly responsive to customers; a culture of accountability; and best in class communication to our customers and within our teams, night and day.

our strategy

The foundation of our business is our people. Our frontline janitorial and engineering staff and teams of supervisors, managers, and leaders demonstrate our core values every day in the way they care for customers. Hiring is critical and retaining talent even more so. CCS carefully identifies and vets candidates and conducts thorough employment history and background checks prior to placing an employee at a facility. Once onboard, the training starts and then it never stops. Our core value of Continuous Improvement is reflected in our multi-step staff training program.

Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported. From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations! 

“I have had the pleasure of working with CCS on many projects for several years and would consider them one of the best janitorial companies I have worked with in my career. Their proactive reporting of things that occur at my buildings, paired with their demand for communications and quality from their employees, separates them from others I have worked with.”

Jennifer Horner

Vice President – Operations, West Healthcare Management of America, Inc.