We built CCS on a simple belief: the way we treat our teams is the way our teams treat your facility
Most janitorial work happens after hours, out of sight. That makes it easy for a provider to underinvest in the people doing it — and easy for clients to feel the difference in inconsistent quality, high turnover, and constant re-training.
Our teammates are the center of our business. We provide safe working environments and real paths for advancement. A team that’s built to stay is a team that delivers consistent results. Over nearly 40 years, we’ve developed thousands of colleagues into supervisors, managers, and senior leaders.
Every process we run, from chemical selection to route planning to preventative maintenance, is designed to cut waste before it happens, reinforced by our intelligent systems.
2024 Corporate citizenship report
We invest in people first.
The results follow.
Recognition here is structural, not sentimental. Every meeting opens with a Safety Moment and a Service Heart Spotlight. The crews doing unseen work get named for it, in front of their peers, on a schedule. That’s why our staff are our greatest recruiters, and why 93% of them recommend CCS as a place to work.
Retention is the part you feel. When people stay, service compounds: the team cleaning your building this quarter is the team that cleaned it last quarter, and they already know your standards, your schedule, and the rooms that need a second look. When people churn, you pay for that re-training in service quality every time.
Advancement is the reason they stay. More than 80% of our supervisors, managers, and senior leaders were promoted from within, and over nearly 40 years, we’ve developed thousands of colleagues into those roles — leaders who learned your kind of building from the floor up, then set the standard for it.
Satisfaction is earned through a thousand details. And details matter.
300%
Higher retention than the janitorial industry average
93%
Of our staff recommend CCS as a place to work
80%+
Of supervisors, managers, and senior leaders promoted from within
16+
year average
relationships
Sustainable
practices
At CCS Facility Services, sustainability is a non-negotiable part of how we operate. We integrate environmentally responsible practices across our facility services—from sourcing eco-friendly products and reducing energy consumption to minimizing transportation distances and performing preventative maintenance on equipment and vehicles. By embedding green initiatives into our daily operations, we not only reduce our environmental impact but also enhance operational efficiency and deliver long-term value to our clients and communities.
Supporting our
communities
We have a responsibility to the communities in which we do business. Driven by teammates who are passionate about supporting the communities in which our people live and work, our community involvement is centered around local causes and participation in meaningful community activities. Whether participating in environmental cleanup days, responding to natural disasters, or supporting back-to-school projects for local school children, our teams are making a difference.
