Victor Becerra, CCS Southwest Regional Vice President, is a seasoned senior operations leader with extensive experience in customer-service-centric operations, people development, and business optimization. He has a proven track record in maximizing financial results, building high-performing teams, and improving client metrics. He has 20+ years of experience in the field. Previously, he served in various leadership roles, driving customer retention, process execution, and operational turnarounds. Fluent in Spanish and skilled in strategic leadership, Victor holds a Bachelor of Arts in Communication with a Minor in Project Management from Arizona State University.
