Corporate Citizenship
Our Commitment to Corporate Social Responsibility
At CCS Facility Services, being a good corporate citizen is both a responsibility and a privilege that propels our business forward. This starts with taking the best care of the people who care for our customers. Our teammates are the center of our business: we must provide safe working environments and opportunities for career advancement to plant roots and grow, and we have developed thousands of colleagues over our nearly 40 years.
As always, we owe a continued debt to our planet. Sustainability is built into everything we do—from using eco-friendly products to energy-efficient operations to maintaining efficient equipment—because protecting the planet is essential to our service to clients and communities.
Together, we are not just building a better company; we are nurturing a better world for future generations.
2024 Corporate Citizenship Report
Responsibility to Our Teammates
Our business is built on our people. At CCS Facility Services, we are committed to acting responsibly and taking care of our employees, which is reflected in our industry-leading retention rates, exceeding the janitorial industry’s national average by more than 300%, which means better and more consistent service for our customers.
Think about the janitorial service at your organization—these are generally unseen roles and often occuring at night. Recognizing our teammates’ efforts ensures they feel heard, seen, and appreciated which, in turn, benefits service to customers.
Our deeply ingrained culture of recognition also impacts recruitment and staff retention. Our staff are our greatest recruiters: 93% of our staff recommend CCS Facility Services as a great place to work (2024 Employee Engagement Survey)—a record high!
Supervisors and above engage in ongoing professional development, including management-level book clubs to discuss leadership topics and learn from each other. These initiatives create more engaged leaders and better managers, benefiting both their professional and personal lives.
Finally, we prioritize promoting from within. We champion diverse leadership at CCS Facility Services, fostering an inclusive workplace culture where every voice is valued and innovation in facility services can thrive. Our commitment to promoting from within delivers opportunities for upward mobility and mentorship. More than 80% of our supervisors, managers, and senior team members were promoted from within.
Sustainable Practices
At CCS Facility Services, sustainability is a non-negotiable part of how we operate. We integrate environmentally responsible practices across our facility services—from sourcing eco-friendly products and reducing energy consumption to minimizing transportation distances and performing preventative maintenance on equipment and vehicles. By embedding green initiatives into our daily operations, we not only reduce our environmental impact but also enhance operational efficiency and deliver long-term value to our clients and communities.
Supporting Our Communities
We have a responsibility to the communities in which we do business. Driven by teammates who are passionate about supporting the communities in which our people live and work, our community involvement is centered around local causes and participation in meaningful community activities. Whether participating in environmental cleanup days, responding to natural disasters, or supporting back-to-school projects for local school children, our teams are making a difference.
Never Resting on Our Laurels
CCS Facility Services is not just a company; we are a community of dedicated individuals united by a common purpose. We start meetings with “Safety Moments” and “Service Heart Stories.” We work hard to ensure we consistently demonstrate genuine care to our customers, both internal and external. Our unwavering commitment to the well-being of our employees, the satisfaction of our customers, and the sustainability of our planet drives us forward. We embrace the future with hope and determination, knowing that our collective efforts will build a brighter, more sustainable world for future generations.