PEOPLE FIRST: PREPARE, SUPPORT, RECOGNIZE
There is no CCS Facility Services without the tremendous commitment of our staff.
Gratitude and Recognition for Hard Work
Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported.
WHAT IS IT LIKE TO WORK AT CCS facility services? MEET SOME OF OUR TEAMMATES!
Training, Training, and More Training
Learning never stops at CCS, from day porters to the executive suite. Once employees are on board, the training starts and then it never stops. On-the-job training is site-specific and customized based on the complexity of each job assignment. Upon completion of the training process, new CCS employees are assigned their position in the building and work in conjunction with the other janitorial staff members at the same location.
In addition, professional development is a critical step to help people move up the career ladder, both in skills and higher roles. Managers and supervisors receive Emotional Intelligence training. Our business development team follows sales tools and podcasts and share best practices. Our management teams even engage in weekly book clubs on key management topics!
Our core value of Continuous Improvement is reflected in our multi-step staff training program.
RESPONSIBLE HIRING & tHOROUGH oNBOARDING
Hiring is critical and retaining talent even more so. CCS Facility Services carefully identifies and vets candidates and conducts thorough employment history checks, criminal background and additional checks per the requirements of the contract prior to placing an employee at a facility.
“I love working with CCS as our janitorial provider. They have a unique opportunity for their employees to work hard, prove themselves, and be rewarded with promotions within the company. Because of this, the employees take pride in their work and keep my tenants happy with their services. This makes my life as a property manager easier not having to deal with janitorial issues. I highly recommend CCS for your janitorial needs.”