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Care starts with
our people

When we take care of our people, your facility feels it
INVESTING IN OUR PEOPLE

The service you experience with CCS Facility Services is only as strong as the people behind it.

Most of our frontline supervisors and Account Managers started in the field. They know what a clean, well-run facility looks like from the ground up, because they built it themselves. That’s why we invest in people first: we recognize contributions often, promote from within, and give every teammate a clear path forward.

The result: our people stay. And when they stay, your facility gets consistency you can count on, not a rotating cast of strangers.

Gratitude and recognition for hard work

Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported.
From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations!
CCS Employee of the Month Certificate
On the Spot recognition card

Training, training, and more training

Learning never stops at CCS, from day porters to the executive suite. Once employees are on board, the training starts and then it never stops. On-the-job training is site-specific and customized based on the complexity of each job assignment. Upon completion of the training process, new CCS employees are assigned their position in the building and work in conjunction with the other janitorial staff members at the same location.

In addition, professional development is a critical step to help people move up the career ladder, both in skills and higher roles. Managers and supervisors receive Emotional Intelligence training. Our business development team follows sales tools and podcasts and share best practices. Our management teams even engage in weekly book clubs on key management topics!

Our core value of Continuous Improvement is reflected in our multi-step staff training program.

Our Training Process

Responsible hiring & thorough onboarding

Hiring is critical and retaining talent even more so. CCS Facility Services carefully identifies and vets candidates and conducts thorough employment history checks, criminal background and additional checks per the requirements of the contract prior to placing an employee at a facility.

What’s it like to work at CCS facility services? Meet some of our teammates!

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