Guided by a service heart
Our mission
Details
matter
Janitorial service is a big element of a facility’s operations, and satisfaction is earned through completion of a thousand details. Customers and employees trust you to take care of business, and you need expert service to keep your facility clean and running smoothly.
We understand what it takes to identify the necessary resources, develop a detailed work plan, procure the required products and equipment, and assign the right personnel to complete the job to your precise specifications. At CCS Facility Services, we prioritize taking excellent care of our staff, who, in turn, will take excellent care of your facilities. We are proud to serve you.
A full-service facility provider
A clean and well-functioning environment within your facility is crucial. As your janitorial partner, we’ve got you covered: from staffing to supplies to supervision to quality assurance. As your facility engineering partner, we regularly evaluate and maintaining building equipment, helping prevent costly interruptions due to equipment failures and expensive replacements.
Moreover, our approach delivers efficiencies that can significantly benefit your organization. By implementing proactive maintenance schedules and utilizing advanced cleaning technologies, we can reduce downtime and extend the lifespan of your equipment and facilities. Our team of skilled professionals is trained to identify potential issues before they become major problems, ensuring that your operations run smoothly and efficiently.
How we
operate
It is a big decision to outsource or change vendors for janitorial or building engineering. Guided by our core values, CCS Facility Services is passionate about providing exemplary service, including deep local infrastructure that allows for superior field supervision; processes that are highly responsive to customers’ needs; a culture of accountability; and best-in-class communication to our customers and within our teams, day and night.
Our core values
Commitment
Promise to work hard in performing duties to the best of our abilities
Accountability
Taking ownership of our actions and decisions
Excellence
Driven to exceed our customer’s expectations at every level
Continuous improvement
Encourage innovation to better serve our customers
Professional integrity
Pride in delivering our services when we promised and how we promised
The foundation of our business
is our people
There is no CCS Facility Services without the tremendous commitment of our staff. Janitorial and facility engineering jobs are difficult, physical, and often unseen. Our management approach is to provide the best all-around experience for staff to feel supported, ensuring that they have the proper training, tools, and oversight to do their best work.
Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported. From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations!