About CCS Facility Services
Commercial Cleaning & Facility Maintenance Services
Guided by a Service Heart
Nearly 40 years ago, a small team of service-driven individuals set out to elevate the professionalism and quality of commercial janitorial services. Today, CCS Facility Services stands as one of the largest building services contractors in the United States, offering expert janitorial and facility engineering services to thousands of commercial businesses across 13 states with a highly experienced team.
Our growth trajectory has been strategic. We have grown with customers as they have grown into new markets. Our niche position in the integrated facility services industry means that we are large enough to enjoy economies of scale and right sized to deliver the detailed attention each customer deserves.
Our niche position in the commercial cleaning market means that we are large enough to enjoy economies of scale that we pass onto our customers and right sized to deliver the detailed attention each facility deserves. However, our path to “big” has been the result of a careful commitment to think “small” – through a focus on every customer, every property, every detail, every day. “Big” is not nearly as important as “best.”
We Never Forget Where We Came From
Our Mission
TO BE THE BEST facility services provider
TO COMPLETELY EXCEED our customers’ expectations
TO PROVIDE EXCELLENCE in customer service at a fair price
TO DEVELOP AND SUSTAIN controlled growth of our company
TO ALWAYS REMEMBER our humble beginnings and take care of our employees
Our Core Values
Commitment
Promise to work hard in performing duties to the best of our abilities
Accountability
Taking ownership of our actions and decisions
Excellence
Driven to exceed our customer’s expectations at every level
Continuous Improvement
Encourage innovation to better serve our customers
Professional Integrity
Pride in delivering our services when we promised and how we promised
Details Matter
We understand what it takes to identify the necessary resources, develop a detailed work plan, procure the required products and equipment, and assign the right personnel to complete the job to your precise specifications. At CCS Facility Services, we prioritize taking excellent care of our staff, who, in turn, will take excellent care of your facilities. We are proud to serve you.
A Full-Service Facility Solutions Provider
Moreover, our approach delivers efficiencies that can significantly benefit your organization. By implementing proactive maintenance schedules and utilizing advanced cleaning technologies, we can reduce downtime and extend the lifespan of your equipment and facilities. Our team of skilled professionals is trained to identify potential issues before they become major problems, ensuring that your operations run smoothly and efficiently.
Choosing CCS Facility Services means entrusting us to manage these efforts for you. Our integrated services ensure seamless communication and coordination between the critical areas of your campus, resulting in less worry and frustration for you.
The Foundation of Our Business is Our People
Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported. From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations!
What Does It Mean to Be a Company Built to Serve?
How We Operate
What Does it Mean to Be a Good Corporate Citizen?
What Our Clients Are Saying
FAQs
How large is your company?
CCS Facility Services employs more than 6,500 people nationwide. We are one of the largest building services contractors in the United States, offering expert janitorial and facility engineering services to thousands of commercial businesses and public-sector entities across 13 states.
What kind of experience does your leadership have?
Our market leaders, General Managers and Branch Managers, bring deep experience managing multiple accounts for their entire market. Branch leaders oversee the account management team as well as area- and facility-level supervisors. Our branch infrastructure is the same in every branch because we understand the level of support needed at at the branch level to ensure reliable operations. Our hiring and promotion philosophy is to prioritize character and cultural fit—what we call “hire for character, train for skills”—to ensure our leaders are highly capable, aligned with our values, and demonstrate an innate “service heart” to get the job done for customers and fellow employees.
What technology do you use? Is it user-friendly? Does it include AI?
Technology is critical to ensure every scope of work for every customer is executed at every shift. CCS Facility Services leverages advanced technology to improve reliability, efficiency, and communication for our clients. Our AI-powered work order system, Visitt, streamlines service requests and uses artificial intelligence to identify trends and proactively address recurring needs. We utilize biometric timekeeping with Findd to ensure our team members are on site as scheduled, providing real-time alerts for added accountability. Our business intelligence platform, DOMO, consolidates data and delivers transparent, actionable insights through dynamic dashboards. Additionally, our field managers use cloud-connected mobile devices to access and update customer information instantly, ensuring seamless communication and service at all times.
Are you LEED/GBAC/ISSA CIMS certified?
Yes. We are LEED, GBAC, and ISSA CIMS certified, each earning re-certification multiple times, reflecting our commitment to industry best practices, health and safety, and quality assurance.
What makes a cleaning company GBAC STAR certified?
GBAC STAR Service certification recognizes companies like ours for having a comprehensive approach to cleaning, disinfection, and infectious-disease risk mitigation. Core elements of the program include leadership and risk assessment, written SOPs, product/chemical selection, PPE & staff training, outbreak response plans, quality control/verification, documentation, and periodic renewal.
What kind of sustainability practices does your company have? Do you hold any credentials?
Sustainability is an important part of our operations. We follow LEED-certified practices, use Green Seal products, and continuously look for ways to minimize environmental impact while maintaining high cleaning standards. These certifications reflect our commitment to environmentally responsible facility services, which is especially important in government environments.
Can you help us meet our sustainability goals?
Yes. We partner with clients to support their sustainability objectives. Our team, including subject matter experts and on-staff LEED APs, will work with you to align our janitorial practices with your organization’s environmental and social responsibility goals.
What safety and OSHA protocols do you follow?
We provide monthly safety trainings for all employees and adhere to OSHA standards and site-specific requirements. Additionally, every janitorial closet is equipped with Safety Data Sheets (SDS) for all chemicals used on-site to ensure compliance and safety.
What are OSHA cleaning requirements for factories?
There’s no single “cleaning rule” for industrial sites. In short, we follow OSHA 29 CFR 1910 standards, covering housekeeping, hazard communication (labels/SDS/training), PPE, sanitation, and lockout/tagout near energized equipment. Task-specific standards are added as needed. All hazards, SDS, training, PPE, and procedures are documented and aligned with site EHS requirements.