About CCS Facility Services
Commercial Cleaning & Facility Maintenance Services
Guided by a Service Heart
More than 30 years ago, a small team of service-driven individuals believed they could bring a new level of professionalism and quality to commercial janitorial service. Today, CCS Facility Services is one of the largest building services contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals.
We Never Forget Where We Came From
Our Mission
TO BE THE BEST facility services provider
TO COMPLETELY EXCEED our customers’ expectations
TO PROVIDE EXCELLENCE in customer service at a fair price
TO DEVELOP AND SUSTAIN controlled growth of our company
TO ALWAYS REMEMBER our humble beginnings and take care of our employees
Our Core Values
Commitment
Promise to work hard in performing duties to the best of our abilities
Accountability
Taking ownership of our actions and decisions
Excellence
Driven to exceed our customer’s expectations at every level
Continuous Improvement
Encourage innovation to better serve our customers
Professional Integrity
Pride in delivering our services when we promised and how we promised
Details Matter
Janitorial service is a big element of a facility’s operations, and satisfaction is earned through completion of a thousand details. Customers and employees trust you to take care of business, and you need expert service to keep your facility clean and running smoothly.
CCS Facility Services knows what it takes to determine the resources, plot out the workplan, secure the products and equipment, and deploy the right staff to get the job done – to your exact specifications. CCS Facility Services is in the people business, and we take the best care of the people who will take the best care of your facilities. We are honored to serve.
A Full-Service Facility Solutions Provider
Sometimes, there can be a tradeoff between selecting a contractor to provide either janitorial or building engineering services. We don’t believe in “either or” propositions; for us, the answer is that you can have both.
With both lines of service, we’re able to do more for our customers. Facilities equipment and maintenance is likely one of your organization’s highest costs—for many, only talent/salaries rank higher. Helping you mitigate costly interruptions as a result of equipment failures is another way CCS can help you keep costs in check.
And while overall cost is an important consideration, what many discover is that the lowest cost provider is not always the best long-term fit. Sometimes the trade-off for paying less is simply too high: too many risks and unknowns, too many frustrations.
CCS’ integrated services allow for communication and coordination between two critical areas of your facility.
The Foundation of Our Business is Our People
Our frontline janitorial and engineering staff and teams of supervisors, managers, and leaders demonstrate our core values every day in the way they care for customers.
Our retention strategy is to recognize, invest, and promote from within. The majority of our frontline supervisors and Account Managers came from the field, so they know what customers value and what staff need to be supported. From Employee of the Month to On The Spot impromptu recognition, CCS honors our incredible staff on a regular basis – and we love when our clients join us in the celebrations!
What Does It Mean to Be a Company Built to Serve?
How We Operate
It is a big decision to outsource or change vendors for janitorial or building engineering. Guided by our core values, CCS is passionate about providing exemplary service, including deep local infrastructure that allows for superior field supervision; processes that are highly responsive to customers’ needs; a culture of accountability; and best-in-class communication to our customers and within our teams, day and night.
What Does it Mean to Be a Good Corporate Citizen?
At CCS Facility Services, that means many things. Unified under our core values, we strive to demonstrate corporate citizenship efforts to thousands of clients and employees across the country through our ESG (Environmental, Social, and Governance) program.